Patient safety, enhanced by technology

Setting a new standard for digital healthcare

As a digital healthcare provider, we believe practitioners should be empowered by technology, not in conflict with it. Every day our team embraces the unique capabilities technology gives us to provide consistent, quality care.

Since 2019, we’ve facilitated over a million consultations across our digital healthcare clinics – Juniper, Pilot, Compound Kin and Software.

We’re proud of our stellar record of patient safety which has been built on a solid foundation of clinical governance protocols.

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How we do it

We believe everyone deserves access to high-quality healthcare, no matter where they live.

We currently provide care in Australia, the UK, Germany and Japan, but that’s just the beginning.

Eucalyptus is going global in an effort to deliver quality care and unlock better health outcomes for billions of patients.

High-quality consults

In Australia, our model of care is recognised with ACHS and in the UK, Juniper's program is endorsed by NICE.

During consults, our 80+ practitioners have access to a full set of tools on our platform – they can request photos, blood tests and ask for an external validation of medical history before prescribing.

Continuity of care

One of our biggest strengths is our ability to leverage technology to maintain regular contact with our patients.
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Their experience doesn’t end with the consult, instead treatment continues with regular doctor check-ins and follow-up consultations, as well as access to a wider care team of nurses, pharmacists, dietitians and nutritionists.

Rigorous clinical auditing

We track patient safety at every touchpoint thanks to our unique technical capability to collect and track care data. This allows us to implement, review and evolve stringent safety regulations.
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Our clinical operations team audits more than 6,000 consults a month for safety and quality, while also holding our wider care team to first response time and quality targets.