Health Coach, South Africa (UK Support)

About Euc

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We’re making good health last life a lifetime

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More than 1 billion people globally live with obesity — a major leading indicator of many preventable chronic diseases such as diabetes and heart disease.

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Eucalyptus is the company behind “Juniper”, one of the world’s largest weight management programs combining GLP-1 medication with a tailored nutrition and exercise programme, supported by our multidisciplinary care team of prescribers, health coaches, dietitians, nurses and pharmacists.

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Our published clinical research demonstrates that our combined approach to weight management and lifestyle change means that our patients are 4x as likely to lose significant weight through their course of treatment with Juniper.

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Since launching, we’ve grown fast to support millions of patients. In 2024 alone…

• In the UK we grew from 5,000 to ~30,000 patients , received selective NICE endorsement for our holistic approach to obesity management, and grew our team from 45 to 165.
• Globally, grew revenue by >120% YoY, while reducing cash burned by 90% YoY and grew our valuation to >$500M USD, with over $100M USD raised from global investors such as BOND, NewView, Blackbird and Airtree - early backers of companies like Canva, Stripe and AirBnb.

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What’s next?

Since reaching over 60,000 patients globally through our weight management program, our goal in 2025 is to extend access to our core treatment program to over 100,000 patients, whilst launching into new conditions, demographics and geographies as we move towards our vision of creating a preventative healthcare ecosystem.

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We’re going to build the world’s largest international digital healthcare company. This will be really hard to do, but very rewarding and possibly, the adventure of a lifetime with some of the best operators you will ever work with. If that gets you excited, let’s talk.

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About the role (What you’ll be doing)

Our Juniper UK health coaching team is expanding and we are on the lookout for Dietitians to help us serve our patients. You will be part of our fast-growing team in South Africa and will work directly with our team to serve Juniper patients in the UK.

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You'll be supporting our patients alongside Health Coaches in London (UK), with a shift of 9am to 6pm. As a Dietitian in the team, you will be responsible for helping us shape the clinical guidance and strategy about how to manage diet and nutrition. In short, both roles include:

• Providing 1:1 and group coaching and advice (with a focus on obesity management)
• Directing patient queries and feedback to the relevant internal channel
• Working in a cross functional and multidisciplinary team to triage, respond and escalate communications from patients to relevant teams to minimise patient safety risks

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In this role you will work with our clinical team, international operations team and delivery partners to ensure our patients receive a high quality of support and care. This role requires a high level of empathy, the ability to prioritise simultaneous activities and communications with multiple patients while ensuring high attention to detail, and a patient-centric-oriented approach. You will be interacting directly with real people dealing with real health issues and medical diagnoses and must be able to identify, respond to, and escalate interactions and situations appropriately in accordance with guidelines and for exceptions.This role will be important to the continued success of Eucalyptus and will filter important information back through the rest of the team so we can continue to improve the health of our patients.

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About you (Who you are)

• Dietitian specific: Registered Dietitian (registered with HCPSA: Health Professions Council of South Africa), 1+ years of dietetics experience and completion of relevant ongoing CPD requirements.
• Naturally empathetic, reliable, caring, with strong problem-solving skills
• Extremely organised, independent and can work well in a team
• Excellent communication skills
• Confident using technology and excited by fast-paced change and creative problem solving
• Experience with behaviour change techniques aimed at helping patients achieve weight loss goals.
• Goes without saying - you're obsessive about patient experience and thrive on understanding a patient’s problems and finding the best solution
• Bonus points for
  • Previous experience working in digital health (tele-health)
  • Qualifications in exercise science or experience working with patients to improve their physical activity levels
  • Experience working in a very fast paced environment

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So, why join Eucalyptus?

• We offer a range of benefits and perks for our SA team:
  • Annual Leave - 21 days paid leave per year.
  • Work From Anywhere - At Euc we offer 3 weeks of WFA per year!
  • Remote working - We value flexibility and balance, which is why we are a fully remote team!
  • Monthly Professional Development - Participate in monthly CPD sessions and receive a 6-month AOSIS CPD membership for continuous professional development.
  • Recognition & Reward - Receive a welcome merch pack and enjoy recognition for milestones and special occasions.
  • Apple MacBook - After probation, we will send you an Apple Macbook to use for work purposes
• Make real impact, fast - We build in the open together, which helps us learn and iterate more quickly so we can deliver high-quality outcomes faster than anyone else. Helping impact patients' lives for the better from the moment you join Euc.
• You’ll be supported to accelerate your career - Regular feedback alongside our bi-annual performance reviews help ensure you have the support you need to level up. We’re committed to assisting every Eucalypt to reach their full potential.
• Collaborate & Learn: Work alongside 40 dietitians and other health professionals, to enhance your knowledge and skills as a dietitian and health coach.
• Team Support & Well-being: Engage in team-building activities like the EUC Strava Challenge and weekly Monday meditation sessions, to support both personal and team mental health.
• Recognition & Rewards: Receive a welcome merch pack and enjoy recognition for milestones and special occasions.
• Work-Life Balance: Be part of a team that values both professional growth and personal well-being
• You’ll work with others who are incredibly passionate about what they do - Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself everyday, be given autonomy to tackle interesting problems, and work amongst people who care deeply about our patients.
• Want to hear more about what it’s like to work at Eucalyptus? Hear from our team here or check us out on Instagram @euc.alypt.us

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At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.