Head of Pharmacy (Superintendent)

About the role (What you'll be doing)

We’re looking for an experienced Head of Pharmacy (Superintendent Pharmacist) to lead the governance, compliance, and operational oversight of our pharmacy in Aston, Birmingham.

You’ll hold ultimate accountability for ensuring all dispensing, supply, and clinical activities meet GPhC and CQC standards, while maintaining the highest levels of patient safety and professional integrity.

You will work closely with our clinical, operations, and technology teams to ensure safe and efficient medicines management, acting as the key link between the business, regulators, and patients.

This is a full-time, on-site role with a minimum requirement of 10 years’ experience as a registered Pharmacist and at least 3 years as a Superintendent Pharmacist or equivalent senior governance role.

Serve as the Superintendent Pharmacist for the business, ensuring full compliance with the Medicines Act 1968, Misuse of Drugs Regulations 2001, and GPhC Standards for Registered Pharmacies.
Provide strategic and operational leadership across all pharmacy activities, including prescription validation, dispensing, and patient communication.
Oversee clinical governance frameworks, ensuring risk management, quality assurance, and incident reporting meet internal and regulatory expectations.
Act as the primary liaison with the General Pharmaceutical Council (GPhC), ensuring all notifications and registrations are accurate and up to date.
Maintain oversight of controlled drug management, ensuring appropriate recording, storage, and destruction procedures are in place.
Ensure all SOPs and governance processes are regularly reviewed and compliant with current legislation.
Lead and mentor the clinical pharmacy team - supporting ongoing training, competency assessment, and professional development.
Champion patient-centred care and continuous improvement across all pharmacy and clinical operations.
Support business growth by advising on safe implementation of new products, services, or treatment models.
Oversee audit and inspection readiness activities, ensuring regulatory compliance at all times.

About you (Who you are)

You’re a detail-oriented, forward-thinking pharmacist with a passion for governance, leadership, operational excellence and patient safety. You combine deep regulatory knowledge with strong people and operational management skills.

You’re comfortable operating in a fast-paced, high-growth environment and can balance clinical rigour with pragmatic decision-making.

You bring credibility as a senior pharmacist who can engage confidently with regulators, clinicians, and executives alike - ensuring our pharmacy operates safely, ethically, and efficiently.

Skills and experience

Minimum 10 years’ experience as a registered pharmacist with the General Pharmaceutical Council (GPhC).
Minimum 1 year experience as a Superintendent / Deputy Superintendent Pharmacist or senior pharmacy leader (e.g., Head of Pharmacy, Clinical Governance Lead).
Proven understanding of GPhC, CQC, and MHRA frameworks and their operational application.
Strong working knowledge of the Medicines Act, Misuse of Drugs Regulations, and Responsible Pharmacist Regulations.
Demonstrated ability to manage audits, regulatory inspections, and compliance reviews.
Experience developing and implementing Standard Operating Procedures (SOPs).
Demonstrated experience scaling pharmacy and warehouse operations, including fulfilment workflows, workforce planning, throughput optimisation, and safely supporting increased order volumes across multiple product lines.
Excellent leadership, coaching, and people management skills.
High attention to detail and ability to communicate complex information clearly and effectively.
Strong organisational and analytical abilities; able to prioritise competing demands.
Commitment to ongoing Continuing Professional Development (CPD) and continuous improvement.

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.

Here’s what makes joining Euc unique:

What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the UK

Be an owner – Your own stake in the business with our employee options program
Invest in your growth – Annual development budget plus 3 days of professional development leave
Work flexibly – Hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration
Support your well-being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you
Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year
Join a connected team – A vibrant office culture with regular socials, clubs, after-school sport, and seasonal events

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.