Creative Operations Lead
About Eucalyptus
We’re on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We’re here to build better long-term care.
Euc is the company behind Juniper, one of the world’s largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times.
Our Growth Story:
- 130% YoY revenue growth and 90% reduction in cash burn, with $100M+ raised from investors including BOND, NewView, Blackbird and Airtree.
- Scaled to over 100,000 monthly active patients across our weight-management program.
- Grew the UK patient base from 4,000 to ~40,000 and received selective NICE endorsement to provide services to the NHS.
- Tailored our offering to over 5,000 patients in Germany and Japan
About the Role (What you'll be doing)
We’re looking for a Creative Lead to supercharge Juniper’s in-house creative team and help us scale performance-led storytelling at pace.
This is a high-impact role focused on bringing big ideas to life. You’ll partner with our Creative Strategists to turn insights into sharp creative direction, then lead a team of designers, editors, and content creators across Australia and Manila to execute with craft and energy.
If you thrive in fast-paced environments, care deeply about storytelling, and get a kick out of helping a team hit their stride, this is the role for you.
- Lead the creative engine – Own the creative cadences and rituals that drive team output: brainstorms, concept reviews, sprint kickoffs, retros, and more.
- Set direction, drive execution – Turn strategy into clear briefs and rally the team to deliver best-in-class work that performs.
- Work cross-functionally – Collaborate with strategists, growth marketers, and patient facing teams to make sure creative is tightly aligned to performance insight and patient need.
- Coach and grow the team – Uplift quality and ownership across AU and Manila. Give meaningful feedback, push creative thinking, and create an environment where the team thrives.
- Champion learning – Help the team share and systemise learnings from performance, so our work gets sharper every week.
- Unblock and enable – Make sure our strongest creatives stay focused on what they do best by owning editing coordination and process management across teams.
About You (Who you are)
- You’ve got 5+ years experience across creative production, traffic management, performance marketing, or brand storytelling, and you’ve led teams or squads before.
- You know how to give clear direction, rally a team, and hold a high bar for execution without micromanaging.
- You thrive on fast creative cycles, generating, testing, and iterating ideas at speed.
- You’re naturally collaborative and know how to get creatives, strategists, and marketers moving in the same direction.
- Bonus points if you’ve worked in a high-output, ad-focused creative environment (e.g. startups, content agencies, performance brands).
Why This Role is Exciting
- You’ll play a huge role in shaping the voice and visual direction of one of Australia’s most recognisable health brands.
- You’ll lead a talented team of creatives across two countries, helping them grow and deliver their best work.
- You’ll get to scale what works and shake up what doesn’t, without the red tape.
- You’ll see your work live fast, perform, and have real impact on making people’s good health last a lifetime.
Why join Eucalyptus?
Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.
Here’s what makes joining Euc unique:
- What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
- Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
- Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
- Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
- Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.
What’s ahead in Australia?
- Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa, and explore new markets or travel internationally. Recognised on Hatch’s Hotlist as one of Australia’s top employers, we support early-career professionals to become future global leaders.
- Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.
- Be an owner - Equity for everyone means you share in our success.
- Work where well-being matters - Experience catered wellness talks, exercise classes, whoops to track your wellbeing, free barista coffees, funded social clubs, and quarterly rooftop parties.
- Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
- Support at every stage - Benefit from parental and miscarriage leave, to health, professional development, and personal days, Whoop membership, and our Employee Assistance Program.
At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.
Why join Eucalyptus?
We are on a growth journey, in the UK alone - we have gone from 0 to 2,000+ patients in just 6 months!
Work with best-in-class doctors, specialists, pharmacists, and medical professionals from all over the world.
Join a diverse team from Oviva, National Health Service (NHS), Atlassian, Canva, Google, McKinsey, Bain, Optiver, Koala, Manual and many many more.
We are proud to have built a patient-centric platform that provides end-to-end healthcare at scale
Strong culture of work-life balance and supported by flexible working hours
Offer a competitive remuneration package plus government contributions
Fun office parties and team dinners so you can bond with your team regularly
Eucalyptus and brand merch designed by our very own in-house creative team
