Clinical Knowledge Lead
Role type: Part-time contract
Location: Sydney, Australia
Healthcare is usually slow and boring. We believe in its potential to be exciting and entertaining. But changing the healthcare experience is hard – and we’re gonna need all the help we can get…!
About Eucalyptus
Eucalyptus (or 'Euc' for short) is an Australian founded digital healthcare company that is on a mission to solve the world’s biggest healthcare challenges - think fertility, and behavioural change around chronic conditions such as weight loss, diabetes, and mental health.
Founded in Australia in 2019, we have now helped over 500K patients globally by combining technology, design and operational excellence to help patients access the best clinical support when they need it - wherever they are.
Our 5 clinics (Juniper, Pilot, Kin, Software, & Compound) focus heavily on personalising the experience for different demographics and are powered by a growing team across 5 countries (Australia, UK, Germany, Japan, and the Philippines).
We’ve raised over AUD$160M in funding from Aussie and Silicon Valley investors who were early backers of Uber, Canva and AirBnb. With plans to launch into several more markets, offline channels, and tackle new conditions.
We’re looking to continue building our team of executional weapons who are passionate about healthcare, aren’t afraid to work hard, and invest in others through direct and honest feedback. This approach enables us to make the most impactful changes to improve the health of millions of patients globally.
What’s next?
Since reaching over 60,000 patients globally through our weight management program, our goal over 2025 is to extend access to our core treatment program to over 100,000 patients, whilst launching into new conditions, demographics, and geographies as we move towards our vision of creating a preventive healthcare ecosystem.
We’re building the world’s largest international digital healthcare company. This will be highly challenging, very rewarding and the adventure of a lifetime, working with the best operators you will ever encounter.
If that gets you excited, let’s talk!
About the role (What You’ll Be Doing)
As our Clinical Knowledge Lead, you will be the medical authority ensuring that every insight we deliver is clinically sound, safe, and genuinely transformative. This is your chance to shape the clinical backbone of a platform that will reach hundreds of thousands of patients around the world, lifting engagement and improving outcomes.
Working closely with data scientists, product leaders, and fellow clinicians, you will design and oversee rigorous validation processes, interpret complex medical data, and provide clear, actionable feedback to continuously improve our health insights.
This is a part-time contract role to begin with, with opportunities to move to a more permanent position in the future.
- Validate the clinical accuracy of AI-generated health insights across diverse scenarios
- Ensure clinical accuracy, reliability, and clarity, aligned with accepted medical standards
- Design and develop evaluation frameworks, including clinical performance metrics, test-cases, and ongoing validation strategies
- Collaborate with data scientists, ML engineers, product managers, and regulatory teams to integrate medical rigor into AI outputs
- Develop clinical guidelines, usage protocols, and training materials for stakeholders interpreting AI
About you (Who Are We Looking For)
- Senior Clinical Experience - ideally a specialist GP background (FRACGP, FACRRM or equivalent) as you will have significant clinical autonomy and manage and lead other clinicians across multiple disciplines and specialty areas
- Clinically Innovative - you are constantly at the forefront of emerging evidence, changing clinical practice and improving patient experience
- Ambiguity & a fast-paced environment excites you – Your curiosity drives you to ask ‘why?’ to get to the next level of understanding; and you can do this work at speed.
- Exceptional communicator – You distill complex medical knowledge or reasoning into clear non-clinical language. You are able to cut through the noise to get to what will matter the most to patients. You are able to articulate what makes great bedside manner and replicate that in our experience.
- Interest in digital health, AI, or health technology - Bonus if you have prior experience, but not required
Why you should join Euc
- Our teams are incredibly passionate - Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself everyday and work amongst people who care deeply about our patients. You’ll be given autonomy to tackle interesting problems and receive regular feedback from a supportive team
- We move at incredible speed - You’ll work with team mates who build in the open by sharing their work freely, this helps us learn and iterate quickly so we can deliver high quality outcomes faster than our competitors. You’ll **spend a lot of time outside of your comfort zone learning and iterating frequently, we wouldn’t have it any other way
- We will invest in your career - You’ll get access to an annual professional development budget, mentors and buddies to ensure that you have the support you need to level up. You can expect regular performance and pay reviews as your career grows. We're championing the next generation of talent – Euc has been recognised in Hatch's Hotlist as a Australia's top employer, as rated by Gen Z's.
- We are all owners - You’ll be given equity to ensure that you are able to benefit in the upside of your contribution in helping Euc grow. Your ideas will be valued regardless of your role, you will have ownership over the projects you work on which will feel both terrifying but extremely fulfilling
- We play as hard as we work - You’ll experience our frequently catered wellness themed talks, exercise classes, whoops to track your wellbeing, free barista coffees, funded social clubs and quarterly rooftop parties…we know how to let our hair down!
- We’ll have your back when you need us the most - You’ll be able to lean on a range of leave offerings to support you when needed, this includes: personal health and professional development leave, a generous parental leave that offers 20 weeks paid leave for a primary carer, additional miscarriage leave (see more on Kin Fertility’s #WeNeedMoreLeave campaign), as well as our Employee Assistance Programme
At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.
Why join Eucalyptus?
We are on a growth journey, in the UK alone - we have gone from 0 to 2,000+ patients in just 6 months!
Work with best-in-class doctors, specialists, pharmacists, and medical professionals from all over the world.
Join a diverse team from Oviva, National Health Service (NHS), Atlassian, Canva, Google, McKinsey, Bain, Optiver, Koala, Manual and many many more.
We are proud to have built a patient-centric platform that provides end-to-end healthcare at scale
Strong culture of work-life balance and supported by flexible working hours
Offer a competitive remuneration package plus government contributions
Fun office parties and team dinners so you can bond with your team regularly
Eucalyptus and brand merch designed by our very own in-house creative team
